Terms & Conditions

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1. Agreement to Terms

By accessing or using the services provided by Prime Connect Solution Corp ("Company," "we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our services.

2. Description of Services

Prime Connect Solution Corp offers AI chatbot development and automation solutions, including but not limited to:

  • Design, development, and deployment of AI chatbots
  • Customer support automation
  • Lead generation and sales automation
  • Appointment scheduling systems
  • Custom AI integrations and solutions

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Accounts and Registration

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate, complete, and up-to-date information
  • Keep your account information current
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use or security breach

4. Payment and Billing

4.1 Fees

  • You agree to pay all applicable fees based on your selected service plan. Fees are billed in advance on either a monthly or annual basis, as specified.

4.2 Payment Methods

  • Payments must be made via credit card, PayPal, or other approved methods. You authorize us to charge your chosen payment method for all applicable fees.

4.3 Late Payments

  • Failure to make timely payments may result in suspension or termination of services. Additional charges may apply to overdue accounts.

5. Acceptable Use

You agree not to:

  • Use the services for any unlawful purpose
  • Share or transmit harmful, abusive, or inappropriate content
  • Attempt unauthorized access to systems or networks
  • Disrupt or interfere with service functionality
  • Engage in spam or harassment
  • Reverse engineer, duplicate, or copy our technology
  • Resell services without prior written consent

6. Intellectual Property

All service-related content, including software, code, designs, text, graphics, and logos, is owned by Prime Connect Solution Corp and protected by applicable intellectual property laws.

You retain ownership of your data. By using our services, you grant us a limited license to use your data solely for delivering and improving our services.

7. Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis, without warranties of any kind—either express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, error-free, or fully secure operation of our services.

8. Limitation of Liability

To the fullest extent permitted by law, Prime Connect Solution Corp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses.

Our total liability for any claim will not exceed the amount paid by you for services in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Prime Connect Solution Corp, its officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of the services or violation of these Terms.

10. Service Level Agreement (SLA)

We aim to maintain 99.5% service uptime. However, occasional interruptions may occur due to maintenance, updates, or unforeseen issues. We will provide advance notice of scheduled maintenance whenever possible.

11. Termination

11.1 By You

  • You may cancel your subscription at any time through your account or by contacting us. Cancellation will take effect at the end of the current billing cycle.

11.2 By Us

  • We reserve the right to suspend or terminate your access immediately, without prior notice, if you violate these Terms or engage in unlawful activities.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, United States. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Queens County, New York.

13. Changes to Terms

We may update these Terms at any time. Significant changes will be communicated via email or posted on our website. Continued use of our services after updates constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Prime Connect Solution Corp